Shearwater Resort & Marina’s operations were at the mercy of a single, expensive, limited bandwidth connection. Now they have a purpose built network to service their guests.
Shearwater Resort is a fishing lodge operation at the edge of the spectacular and remote Great Bear Rainforest. Guests fly-in from around the world to challenge the mighty Chinook and escape from civilization.
A remote location comes with massive communication challenges. More and more business operations need reliable communication – staff devices, reservations computers, credit card processing, VoIP, payroll, inventory, weather. Despite wanting to unplug, resort guests expect to have access to the internet when they need it.
Before Hakai installed the Shearwater network, the site was using the only option available: a pricey, limited bandwith T1 connection. It was insufficient to handle all of the different users on site from office staff to hotel and marina guests.